Is a work manual for foreign employees necessary?

There is no obligation to create a new manual specifically for foreign employees.

However, to ensure smooth operations, it is important to make an effort to “communicate clearly.”
In some cases, a little extra effort can improve understanding, leading to higher retention rates and increased productivity.

[For Specified Skilled Workers]
While the Specified Skilled Worker program is based on hiring employees who can contribute immediately, they may struggle with site-specific jargon and abbreviations.

・Expressions that avoid technical jargon
・Manuals using photos or videos
・Instructions written in “Easy Japanese”
・Procedure manuals in checklist format
◎Increasing visual information makes the content easier to understand.

【For the Technical Intern Training Program and Employment for Skill Development】
Since these programs are designed for training, it is important to organize work procedures in an easy-to-understand manner.

・Explanations with photos for each work step
・Illustrations of hazardous areas
・Supplementary information in the employee’s native language as needed
・Maintenance of OJT record sheets
◎The key is to design the program so that skills can be acquired in stages.

【For Engineers/Specialists in Humanities/International Services】
As a general rule, these individuals are treated the same as Japanese employees, so there is no specific obligation to create manuals.
However, clearly documenting “internal rules,” “workflows,” and “standards for reporting, consulting, and communicating”
makes it easier to prevent mistakes caused by cultural differences.

CROSSY GLOBAL.biz supports the creation of an onboarding system that is easy to implement on the job.