How much daily living support is required?

Companies are not required to handle every aspect of daily life.
The scope of living support varies depending on the Status of Residence and support system.

First, it is important to clarify “what falls under the company’s responsibilities.”

[Specified Skilled Worker]
If support is outsourced to a Registered Support Organization, the statutory living support is handled by that organization.
・Assistance with securing housing
・Guidance on administrative procedures
・Explanation of living rules
・Regular interviews and consultation support
Companies generally focus on handling matters related to work duties.

【Technical Intern Training Program / Employment for Skill Development】
The Supervising and Support Organization conducts regular visits and provides consultation services.
Companies are expected to provide hands-on support in daily life.
・Daily supervision
・Response when feeling unwell
・Establishing an emergency contact system
Specialized support is provided in collaboration with the Supervising and Support Organization.

【Engineer/Specialist in Humanities/International Services】
In principle, these individuals are treated the same as Japanese employees, and there is no obligation to provide living support.
However, many companies do provide the following support immediately after their arrival in Japan:
・Assistance with housing contracts
・Opening bank accounts
・Setting up mobile phone contracts
In some cases, this support can lead to improved retention rates.

At CROSSY GLOBAL.biz, we support companies in establishing reception systems tailored to their specific circumstances.
Even if you are unsure about the extent of support required, we will assist you so that you can proceed with confidence.